Last updated: 1st March 2024
Effective date: 1st March 2024
This Cookie Policy explains how Road Dynamo Pet Supplies uses cookies and similar tracking technologies when you visit our website. We want to ensure you understand what cookies are, how we use them, and how you can control them.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Types of Cookies
Cookies can be classified in several ways:
By Duration:
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period or until manually deleted
By Origin:
- First-Party Cookies: Set by the website you're visiting (Road Dynamo Pet Supplies)
- Third-Party Cookies: Set by external services or websites
2. How We Use Cookies
We use cookies for various purposes to improve your experience on our website:
Essential Cookies
Purpose: These cookies are necessary for the website to function properly.
Examples:
- Session management
- Security features
- Shopping cart functionality
- Cookie consent preferences
Can be disabled: No - these are required for basic functionality
Performance Cookies
Purpose: Help us understand how visitors interact with our website.
Examples:
- Google Analytics
- Page load times
- Popular content tracking
- Error monitoring
Can be disabled: Yes - through cookie preferences
Functional Cookies
Purpose: Remember your preferences to personalise your experience.
Examples:
- Language preferences
- Location settings
- Display preferences
- Recently viewed products
Can be disabled: Yes - but may limit website functionality
Marketing Cookies
Purpose: Track your browsing habits to show relevant advertisements.
Examples:
- Social media integration
- Advertising networks
- Remarketing campaigns
- Conversion tracking
Can be disabled: Yes - through cookie preferences
3. Detailed Cookie Information
Essential Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| cookiePreferences | Stores your cookie consent preferences | 1 year |
| sessionID | Maintains your session while browsing | Session |
| shoppingCart | Remembers items in your shopping cart | 30 days |
Analytics Cookies (Third-Party)
| Service | Cookie Names | Purpose | Duration |
|---|---|---|---|
| Google Analytics | _ga, _ga_*, _gid | Website usage analytics and reporting | 2 years / 24 hours |
| Google Tag Manager | _gcl_au | Conversion tracking and measurement | 90 days |
Social Media Cookies (Third-Party)
| Platform | Purpose | More Information |
|---|---|---|
| Social sharing and advertising | Facebook Cookie Policy | |
| Social sharing and advertising | Twitter Cookie Policy | |
| Social sharing and advertising | Instagram Cookie Policy |
4. Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept All: Allow all cookies including analytics and marketing
- Necessary Only: Only allow essential cookies required for website functionality
- Custom Settings: Choose which types of cookies to allow
Changing Your Preferences
You can change your cookie preferences at any time by:
- Clicking the cookie settings link in our website footer
- Clearing your browser cookies (this will reset all preferences)
- Contacting us to request changes to your preferences
Update Cookie Preferences
Click the button below to review and update your cookie preferences
5. Browser Cookie Controls
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
- Click the three dots menu (⋮)
- Go to Settings > Privacy and security
- Click "Cookies and other site data"
- Choose your preferred settings
Mozilla Firefox
- Click the menu button (☰)
- Select Options or Preferences
- Go to Privacy & Security
- Configure cookies under "Cookies and Site Data"
Safari
- Click Safari in the menu bar
- Select Preferences
- Click the Privacy tab
- Choose your cookie settings
Microsoft Edge
- Click the three dots menu (...)
- Go to Settings
- Click "Cookies and site permissions"
- Manage cookies and data
Important Note
Disabling cookies may affect the functionality of our website. Some features may not work properly if essential cookies are blocked.
6. Mobile Device Settings
iOS (iPhone/iPad)
- Go to Settings > Safari
- Scroll down to "Privacy & Security"
- Toggle "Block All Cookies" or choose "Allow from Websites I Visit"
Android
- Open your browser app
- Tap the menu button (usually three dots)
- Go to Settings > Site settings > Cookies
- Choose your preferred cookie settings
7. Third-Party Services
We use several third-party services that may set their own cookies. These services have their own cookie policies:
8. Cookie Retention
Different types of cookies are retained for different periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until their expiry date or manual deletion
- Essential Cookies: Typically 1 year or less
- Analytics Cookies: Usually 24 months
- Marketing Cookies: Vary by provider, typically 30 days to 2 years
9. Frequently Asked Questions
What happens if I disable all cookies?
Disabling all cookies will prevent our website from functioning properly. You may experience issues with shopping cart functionality, user preferences, and security features.
Are cookies safe?
Cookies themselves are generally safe. They cannot contain viruses or execute programmes. However, they can be used to track your browsing behaviour, which is why we provide options to control them.
How often should I review my cookie settings?
We recommend reviewing your cookie preferences periodically, especially when we update our cookie policy or add new features to our website.
How do I delete existing cookies?
You can delete existing cookies through your browser settings. Look for options like "Clear browsing data" or "Delete cookies and site data" in your browser's privacy settings.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Road Dynamo Pet Supplies
General enquiries: [email protected]
Privacy matters: [email protected]
Phone
+44 20 7946 0958
Monday-Friday: 8:00 AM - 8:00 PM
Address
123 High Street
London, SW1A 1AA
United Kingdom
Your Privacy Matters
We're committed to transparency about how we use cookies and giving you control over your privacy preferences. Our cookie practices are designed to enhance your experience while respecting your choices.
Thank you for taking the time to understand our cookie practices!